Workflow in SAP

Expert instruction and proven methodologies to optimize workflows and business processes

Explore, in detail, how SAP® Business Workflow operates within your current system

Learn techniques to make workflows operate in real-time

Hear how leading SAP customers automate processes, reduce manual errors, and improve accountability

Evaluate SAP-provided workflows and learn the best ways to customize, build, and optimize new workflows

See how to integrate workflows with email, mobile, and non-SAP systems

Understand the Universal Worklist and its role in providing centralized access to tasks and workflow information

Get best practices for day-to-day administration and monitoring of your workflows

PLUS take home valuable resources that will help you design and implement efficient workflows

Seminar Schedule at-a-Glance
Day One	Day Two	Day Three
7.30 - 8.15 Registration and Breakfast	7.30-8.30 Breakfast	7.30-8.30 Breakfast
8.15 - 9.15 How leading SAP customers evaluate, implement, and benefit from employee and manager self-services	8.30 - 10.00 Branding and navigation techniques that improve usability and boost user adoption of employee and manager self-services	8.30 - 9.15 Policies, quality checks, and best practices for ESS and MSS governance
9.15 - 10.15 A comprehensive guide to SAP functionality and technical requirements for employee self-service (ESS) and manager self-service (MSS)	10.00 - 10.30 Break	9.15 - 10.00 Preparing end-user, HR, IT, and support organizations for self-service operations: Critical change management and training considerations
10.15 - 10.30 Break	10.30 - 11.45 Security guidelines to ensure that only the right people have access to the right applications and data	10.00 - 10.30 Break
10.30 - 12.00 Best practices for empowering employees to take charge of their personal data and transactions	11.45 - 13.00 Lunch	10.30 - 12.00 Expert advice to plan and execute your next ESS/MSS upgrade, implementation, or enhancement project
12.00 - 13.30 Lunch	13.00 - 14.30 Expert tips for process efficiency and proper setup and delivery of forms and workflows in your SAP self-service environment	12.00 Seminar Concludes
13.30 - 15.00 Best practices for empowering managers to groom, grow, incentivize, and manage a high-performing workforce	14.30 - 14.45 Break
15.00 - 15.30 Break	14.45 - 16.15 Preventing, diagnosing, and resolving the 5 most common ESS and MSS performance problems
15.30 - 16.30 Principles of successful ESS and MSS configuration: Lessons for new and existing implementations	16.15 - 16.30 Break
	16.30 - 17.30 Bonus Session The top 5 things you need to know when going global with ESS and MSS

I picked up many great tips and took advantage of the opportunity to network at this seminar.”

— Jeanett Bejder,
Project Manager
Danisco
(attended in Las Vegas)
This seminar was extremely informative and managed to hit all of the topics that were most meaningful to me.”

— Jon Hayden,
Business Analyst
Carmeuse
(attended in Las Vegas)
I found a good deal of high-level and technical details for all levels of people. I particularly benefited from the presentation on how to build a business case for SAP Business Workflow. I loved the demos! The entire event was well-organized – especially when sessions changed – and the staff was very accommodating.”

— Jodi Silvola,
General Accounting Manager
Barilla America, Inc.
(attended in Las Vegas)
I would recommend this seminar for colleagues who are looking for a high level exposure to workflow. I think it’s a good lead-in to the hands-on programming class. Ginger Gatling is a great speaker – she manages to present the information in an informative way while still keeping the atmosphere ‘light’ and humorous.”

— Ginnie Smith,
IT Specialist,
Dupont Teijin Films
(attended in Philadelphia, 2010)
Good, relevant information with exceptional take-home materials. I found it very helpful to have all of the information on one CD.”

— Tony Waadevig,
IT Manager,
Steelscape, Inc.
(attended in Philadelphia, 2010)
Although I’m not a developer, this seminar provided me with the tools that I need to communicate more effectively with my development team. This makes for a more efficient and effective communication process.”

— Paul Portella,
Senior Systems Applications Administrator – Finance,
Daiichi Sankyo, Inc.
(attended in Philadelphia, 2010)
I received valuable information that will help me show the company that workflow is essential for significant time- and money-savings.”

— Kim Landreth-Tigue,
Implementation Data Manager,
Mars Chocolate
(attended in Philadelphia, 2010)
Very informative. This seminar offered the information I needed to get started with workflows as well as the concepts to advance them. And Ginger Gatling was awesome – she kept the class interesting throughout the event.”

— Laurie Faust,
Business Analyst,
Medtronic
(attended in Philadelphia, 2010)
The information wasn’t too ‘techy.’ The sessions incorporated many examples that were relatable to our business, and the training materials and resources are outstanding.”

— Lynda Ethington,
Master Data Business Leader,
Dupont Teijin Films
(attended in Philadelphia, 2010)